I guess by default in Windows 2003 SP1, you must use the actual server name when connecting to it via SMB. In other words, you can't use a dns CNAME record to connect to that box's shares unless you do the following registry change:
http://www.intelliadmin.com/blog/2006/01/cname-sharing-disabled-in-windows-2003.html
4.29.2006
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